Privacy Policy

1. Information We Collect

Welcome to Serene Studio Massage. When you book an appointment with us, we collect necessary personal information to provide you with the best service. This includes your Name, Email Address, and Phone Number.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and manage your booking reservations.
• To send you appointment confirmations and reminders.
• To improve our business operations and customer service.
• Marketing & Advertising: We may securely share hashed (encrypted) versions of your email or phone number with trusted advertising platforms (such as Google Ads) to measure the effectiveness of our campaigns and provide more relevant offers (e.g., via Google Enhanced Conversions and Customer Match).

3. Data Protection

Your privacy is important to us. We implement appropriate security measures to protect your personal information. We do not sell, trade, or rent your personal data to third parties.

4. Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time in accordance with the New Zealand Privacy Act 2020.

5. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: